Have a look at what’s occupying us at the minute.

The role of CX in digital transformation

Customers are changing the world with their rising expectations, and every company must respond and adapt to these changes. With 70% of digital transformation efforts failing, now is the time to deliver on expectations linked to customer experience.

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Marcus Lambert

The mistakes we’ve made

Reflecting on 2019, COO Sarah Pettinger shares the highs and lows of the year - including the mistakes and what we learned from them. Read more

Sarah Pettinger

The year that changed us

2019 has been a year of exciting change for Omobono. We're embarking on a journey inspired by the work of Brené Brown and Frederic Laloux’s Reinventing Organisations. Guided by the expertise of the... Read more

Sarah Pettinger

Omobono: a top 100 UK Digital Agency… again!

Omobono is proud to announce that we once again feature in Econsultancy’s Top 100 UK Digital Agency Report – sitting proudly at #65.

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Hem Chauhan

How CX and EX is creating a new business experience

Billions of photos, videos, and podcast recordings are uploaded, consumed, and shared every day. These online habits are also changing how we feel about products and services. The lines between B2B... Read more

Marcus Lambert

Beyond the brand: how marketing can amplify business strategy

Since 2011, Omobono has been conducting annual research into uncovering successful business-to-business (B2B) approaches used by marketing leaders worldwide. The research, titled What Works Where, ... Read more

Philip Black

Stop treating your customers as customers – here’s why, and how

On a recent holiday with my family, whilst in a busy city centre, we stopped off for a quick lunch at a well-known supermarket with a food bar. At the checkout the cashier put my food container int... Read more

Nicolas Pergola